Working in Oral Health During COVID-19

Getting oral health professionals back to work safely and effectively during COVID-19 and after takes caution, guidelines, patience and flexibility. The DentaQuest Partnership for Oral Health Advancement has partnered with Community Care Cooperative (C3), a MassHealth Accountable Care Organization (ACO), to support Federally Qualified Health Centers (FQHCs) through the establishment of a learning community, infrastructure support and other provider tools to serve as a model that will enable the dental industry to assimilate to this new working environment caused by the global health crisis.

This project is designed for peer learning and to share best practices:

Icon representing using technology to communicate
Icon representing using technology to learn
Icon representing health policies
Heart Icon
Lightbulb Icon

The Domain Approach to Reopening Dental Practices

Domain Focus Activities
Domain 1:
No-Contact (w/ Emergency)
Dental Chair Icon
Developing/Expanding telehealth strategies for providing oral health services, given current infection control and regulatory restrictions
  • Implement/extend telehealth technology for synchronous oral visits.
  • Operations care flow and coding opportunities for multiple telehealth visit types.
Domain 2:
Limited Contact
Secure medical charts icon
Safely provide oral health care with non-aerosol procedures
  • Implement a non-aerosol approach to caries and periodontal management, care maintenance.
  • Care coordination and development of new business models for specialty referrals.
Domain 3:
"New" Contact
Dental Chair Icon
Operate dental practices under emerging infection control standards
  • Implement and evaluate innovation that facilitates new infection control standards, provider an public safety.
DentaQuest Partnership Community Support Graphic

Learning Community Support

Impact, feedback and team support will be gauged through a combination of qualitative surveys and quantitative data relayed on a monthly basis.

Featured Learning Resources

Coming soon...